Talon Commerce Privacy Policy

At Talon Commerce, we highly value your privacy and work to protect it through this Privacy Policy. Talon Commerce ("us", "we", or "our") operates the taloncommerce.com website (the "Website") and Shopify applications (the “App”) provide services (the “Service”) to merchants who use Shopify to power their stores. This page explains how we collect, use, and share personal information.

Talon Commerce gathers personal information only when necessary for our business operations and to provide our products and services. We use your data to deliver and improve the Service. By using the Service, you agree to the collection and use of information according to this policy.

Personal Information We Collect

When you install the App, we are automatically able to access certain types of information from your Shopify account via Shopify APIs and comply with Shopify APIs License and Terms of Use.

Additionally, we collect the personal information from you and/or your customers once you have installed the App. The personal information we collect may include, but is not limited to, your first and last name, business email address, business telephone number, and company/employer name.

We may collect personal data uploaded by you, your employer, or other users of the App that may be necessary to use Talon Commerce services. We expect all users to follow their organization’s Privacy Policy and any applicable regulatory requirements when uploading to, or accessing and using personal information within our App.

We use cookies, but we do not collect information about visits to our Website and App through cookies or similar tracking technology. Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. However, at Talon Commerce, we utilize cookies strictly for essential purposes, such as maintaining user sessions, remembering user preferences, and ensuring the security of our Website and App. We do not use cookies to gather or track any personal information about your visits to our Website and App.

How Do We Use Your Personal Information

We use the collected information to provide, maintain, and improve our apps' services. We use your personal information and your customers' personal information to:

• Provide the contracted services and enable full use of our app's features as purchased by clients.
• Communicate with you.
• Deactivate your account upon the termination of your relationship with Talon Commerce.
• Process payments for app subscriptions.

We use your personal information as disclosed at the time of collection or as required or allowed by law.

Sharing Your Personal Information

We do not share your Personal Information with anyone except to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Data Retention

We retain personal information as long as it is necessary to provide the Service or until you ask us to delete this information - whichever is earlier.

Data Transfer

Your information, including personal data, may be moved to and stored on computers outside your state, province, country, or other government jurisdiction, where data protection laws might be different from those in your area.

If you are outside the United States and decide to give us information, please know that we move the data, including personal data, to the United States and process it there.

By agreeing to this Privacy Policy and providing your information, you accept this transfer.

Talon Commerce will take reasonable steps to make sure your data is treated securely and according to this Privacy Policy.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted, not be profiled or be subject to automated individual decision-making. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

Do Not Sell My Personal Information

You have the right to opt-out of the sale of your personal information. However, we do not sell your personal information and so do not provide an opt-out link.

How We Secure Personal Information

We are dedicated to keeping all personal information we collect and use safe.

We use a mix of physical, administrative, and technical methods to protect the information from accidental loss and unauthorized access, use, or disclosure. We follow high-quality standards and procedures in line with global security guidelines. We use encryption technologies to secure data when stored and while being transferred. Backups are taken regularly and encrypted as well.

Contact Us

If you have any questions about our privacy practices, you can contact us at [email protected].

This Privacy Policy is subject to change without notice. Please review it regularly to stay informed about our information practices and the choices available to you.